How to remove Google My Business Permanently?

I have a Google My Business profile that I tried to delete but mistakenly selected the option “Permanently Closed,” and subsequently lost access to the profile. Google indicated that it would automatically disappear from Maps, but after a few weeks, it was still visible, showing the business as permanently closed even though the business is not closed. I only closed the physical office. Now, I have requested access again, and they have asked me to upload proof of ownership. Unfortunately, the office was a rented apartment, and I no longer have access to it. They also requested billboards or business legal papers, which I do not possess. I am now stuck between not having full access to the profile and being unable to delete it permanently. Google customer support has been totally unresponsive, and I have never received a response from them after countless emails and tickets. Please guide me on how I can completely remove this profile from Google and Google Maps or how to regain access without video proof.

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This is a tricky spot to be at. But is it a problem if it displays permanently closed?

One workaround that has worked for me in the past is try claiming the gmb using an old google id, let it stay there for sometime and then make changes (delete the gmb).

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Hey, sorry to hear. I think you should verify this through a phone number (SMS) or do video verification. It doesn’t have to be inside the building, I think when recording the live video, Google can determine the proximity to the initial location which is never accurate anyway, just need to be close to the building.

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I don’t think it is possible from my understanding.

I suppose you could try and claim it again, then once you get ownership again permanently delete it.

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Thanks @ChrisMWalker @Content_Catch24 @dev , I reclaimed the ownership but it is still asking me to verify if I am to legal owner and asking me to make a video of the place (which I cant because I left that office and moved to online) I can make some changes but cant delete it, I tried to change the name and lets see if it updates, will also check again if i can delete it

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